We ship worldwide via FedEx, UPS, or freight for our largest products.

Some items may have restrictions, especially for international orders. For more information, please see our Terms and Conditions.

Our lead time varies from 5 business days for smaller products to 4 weeks for our biggest, most elaborate offerings. We offer express options upon request in both production and shipping. If you are in a rush, the best way to make it happen is to call us at (732) 775-7050 or email sales@spinningdesigns.com.

Once your order ships, we’ll send you a tracking number via email.

To ensure reliable delivery and full order protection, we ship all orders under our own carrier accounts. For this reason, we are unable to accommodate third-party shipping accounts.

Returns

• Custom Products: Because custom products are made to order, returns are generally not accepted unless the item arrives damaged or with a manufacturing defect.
  
• Ready-to-Ship Products: For ready-to-ship products, you may request a return within 10 business days of delivery. If your return request is approved, you must ship the product back to us within 5 business days. You will be responsible for the return shipping costs. Refunds are issued only for items that are returned unused and undamaged. Once we receive and inspect the returned products, we will issue a refund for the product price paid, minus a 10% restocking fee. Shipping fees are non-refundable.
  
• Return Authorization: To initiate a return, contact us at sales@spinningdesigns.com with your order number and reason for return. Unauthorized return shipment will not be accepted.